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Your Space - Hosting with SpacetoCo
Listing a Space
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Your Guests and Bookings - Hosting with SpacetoCo
Managing Bookings as a Host
Managing your Guests
Managing your Regular Customers
Document Management
Overview & Getting Started
Managing Documents
Trust, Safety and Legal
Acting Responsibly
Disputes, Claims & SpaceProtect
Problems with your booking
Being a good Host
SpacetoCo Policies
Your Account
SpacetoCo Account 101
User Permissions
Notifications
Booking a Space on SpacetoCo
The Basics
Managing Bookings as a Guest
Regular Customers
Becoming a Regular Customer
Managing Your Application
Managing Your Regular Bookings
Local Government & Community Organisations
Finance and Payment
Security, Compliance & IT
Partnership with SpacetoCo
Setting Up Fees and Charges
Payments, Invoices & Refunds
Casual Bookings (upfront payment)
Regular Bookings (invoices)
Getting Paid as a Host
Refunds
About SpacetoCo
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Help Center
Payments, Invoices & Refunds
Your Space - Hosting with SpacetoCo
Listing a Space
Managing your Space and Availability
Marketing Your Space
Your Guests and Bookings - Hosting with SpacetoCo
Managing Bookings as a Host
Managing your Guests
Managing your Regular Customers
Document Management
Overview & Getting Started
Managing Documents
Trust, Safety and Legal
Acting Responsibly
Disputes, Claims & SpaceProtect
Problems with your booking
Being a good Host
SpacetoCo Policies
Your Account
SpacetoCo Account 101
User Permissions
Notifications
Booking a Space on SpacetoCo
The Basics
Managing Bookings as a Guest
Regular Customers
Becoming a Regular Customer
Managing Your Application
Managing Your Regular Bookings
Local Government & Community Organisations
Finance and Payment
Security, Compliance & IT
Partnership with SpacetoCo
Setting Up Fees and Charges
Payments, Invoices & Refunds
Casual Bookings (upfront payment)
Regular Bookings (invoices)
Getting Paid as a Host
Refunds
About SpacetoCo
Payments, Invoices & Refunds
Everything from paying for bookings, refunds and how cancellations work.
The Guest Booking Fee
Casual Bookings (upfront payment)
How can I delete my payment details?
How payments work for Casual bookings
What if I don't have a credit or debit card?
Regular Bookings (invoices)
What is GoCardless?
How do payments work for Regular Customers?
Getting Paid as a Host
Getting paid as a Host
SpacetoCo and declaring tax
How do Hosts add bank details for payment?
How to Export to OneCouncil.
Refunds
Partial refunds on cancellations
Refunds, Pre-authorisation Holds and Reversals
Refunds to cancelled cards
