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How Do Hosts Add or Update Bank Details for Payment?

Connecting or updating your bank account to receive Host payouts on Casual, Partner, or Partner-Pro contracts.

This article is for Hosts setting up or updating bank details to receive booking payouts on SpacetoCo.

Your bank details must be registered before your Spaces can appear in search results or go live. The process depends on your Host account type.

Casual Hosts

Casual Hosts manage payouts automatically through Stripe, our secure payment partner. Stripe handles verification and encryption on our behalf. Your private information is never viewable by anyone at SpacetoCo or Stripe.

You must set up your bank account details before your Space can appear in SpacetoCo search results and go live. To learn more about how payouts work, read Getting paid as a Host.

To set up or edit your bank account:

Steps to Set Up or Update Bank Details

STEP 1 - Go to Host Payout 
Log into your account and navigate to Account Settings > Host Payouts. You can also go directly to your Host Payout Details page


STEP 2 - Start Stripe Setup
Follow the on-screen prompts to connect your account with Stripe. You will need a mobile phone to receive a security verification code.



 

 

 

 

STEP 3 - Verify and Save Your Information

Enter your email address and mobile number to log in and verify your account. Enter or update your bank account details and save your changes.




STEP 4 - Complete Setup

Once completed, your payout setup is done and your Space can go live.

If you listed a Space with SpacetoCo and setup your Bank Details before the 6th June 2020, then you may be prompted in your Payout Details to 'Update Account Information'. Simply follow the onscreen prompts to upgrade to the newer Express Stripe service. You will be asked to confirm:

1. Phone Number
2. Email Address
3. Business Details
4. Management and Ownership details
5. Payout Details

Click “Done” once the required information is filled and you will be redirected back into SpacetoCo. 

Partner and Partner-Pro Hosts

Verified Hosts on a Partner or Partner-Pro contract do not update bank details through the automated Stripe dashboard.

To update your Host payout bank details, send an email to info@spacetoco.com from your registered account email address with the following information:

  • Account Name
  • BSB Number
  • Account Number

Our team will update your payout profile directly.

For more information on payout schedules and cycles, read Getting paid as a Host.

Frequently Asked Questions

What if I am using a business bank account instead of a personal one?

Any authorised account representative can complete these steps on behalf of a business or organisation. Enter a mobile phone number where the representative can receive verification codes. It does not need to belong to the primary account holder.