Skip to content
English
More support Customer portal
Go to spacetoco.com
  • There are no suggestions because the search field is empty.

How to Make a Manual Payment for a Regular Bookings Invoice

This article provides guidance on how to manually process a payment for a regular booking invoice through bank transfer or credit/debit card within your SpacetoCo account. Follow the steps below to ensure the payment is applied correctly.


⚠️ IMPORTANT INFORMATION ⚠️

  • This can only be activated if your host accepts the manual payment setup.

  • DO NOT send the payment directly to your host.

 

1. Determine if the monthly regular bookings invoice has been issued already.

On the 1st day of the month, you will receive an email with a summary of your previous month's bookings. However, this will not be invoiced until the 7th. This can be checked in the Payment History section of your account or through a notification email sent by our system.

2. Ensure that your application is set to the correct manual payment option(Manual Bank Transfer or Manual Card Payment)

This can be checked through your application. 

3. Go to your Payments History tab and click on the "Pay now" button for the invoice you wish to pay.

The option would vary based on your nominated payment type. For manual bank transfer: 

For Manual Card Payment:

ℹ️ Card information will not be saved upon payment

4. Proceed with payment and click on "Mark as paid" or "Pay".

Your payment will then be reviewed by SpacetoCo's Accounts Team and will be reviewed by Friday of the same week. Therefore, invoice status will also change to "Complete" by then.