Once I've confirmed a booking, when and how do I get paid?
We've made it really easy for Hosts to be paid for each confirmed booking. We payout on all bookings, around 5 days after the booking is complete.
For example, if the booking was on a Saturday, we'll process your Host payout on the following Thursday.
We collect the funds from the Guest upfront for all casual bookings, meaning you can focus on the event and ensure your Guest has a great time.
We've allowed 5 days just in case something changes with the booking. Maybe the Guest overstayed? Or maybe they needed an additional item or charge?
By simply editing the booking, any changes made (increase or decrease in value) will be reflected in your Host payout.
We'll also notify you by email when we've paid out the funds at that 5-day mark. Once paid out, it should clear within a couple of days into your bank account (depending on your bank).
Partner or PartnerPro Hosts
Partner Hosts gain access to an extended payout cycle, allowing more flexibility across the platform. Benefits include:
- Extended time for editing bookings once they have passed (Up to 20-50 days)
- Single lump-sum payouts once per month (made on or around the 25th of the following month)
- Extended time for claiming Post-Event SpaceProtect claims (Up to 20-50 days)
- Extensive reporting as part of the monthly payout
- Automated invoices for any regular bookings
For a full history of your Host Payouts, visit https://app.spacetoco.com/dashboard/accoUnt?tab=payout
For information on how casual booking payments work, see https://support.spacetoco.com/how-payments-work-for-casual-bookings
For information on how to update/add your bank account as a Host, see https://support.spacetoco.com/how-do-hosts-add-bank-details-for-payment