Getting Paid as a Host
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      3. Getting Paid as a Host

      Getting paid as a Host

      Once I've confirmed a booking, when and how do I get paid?

      Casual Hosts

      We've made it really easy for Hosts to be paid for each confirmed booking. We payout on all bookings, around 5 days after the booking is complete. 

      For example, if the booking was on a Saturday, we'll process your Host payout on the following Thursday. 

      We collect the funds from the Guest upfront for all casual bookings, meaning you can focus on the event and ensure your Guest has a great time.

      We've allowed 5 days just in case something changes with the booking. Maybe the Guest overstayed? Or maybe they needed an additional item or charge?
      By simply editing the booking, any changes made (increase or decrease in value) will be reflected in your Host payout.  

      We'll also notify you by email when we've paid out the funds at that 5-day mark. Once paid out, it should clear within a couple of days into your bank account (depending on your bank). 

      Partner Hosts

      Partner Hosts gain access to an extended payout cycle, allowing more flexibility across the platform. Benefits include:

      • Extended time for editing bookings once they have passed (Up to 20-50 days)
      • Single lump-sum payouts once per month (made on or around the 25th of the following month)
      • Extended time for claiming Post-Event SpaceProtect claims (Up to 20-50 days)
      • Extensive reporting as part of the monthly payout
      • Automated invoices for any regular bookings

      Timeline for payouts

      Here is a breakdown of the typical timeline for processing payments once the month is over:

      1st of month Regular Customers are notified of their bookings from the previous month including the final amount. If changes are needed, they have 7 days. 
      7th of month Regular Customers receive their invoice for the previous months bookings. No changes can be made after the invoice has been generated. 
      ~10th of month Direct Debit payments are actioned
      ~14th of month Credit/Debit card payments are actioned

      ~10th to the

      ~20th of month

      		 Any missed/failed payments have enough time to be processed. We automatically try up to 3 times to collect any missing funds
      ~21st of month SpacetoCo finalises the payout which includes all Casual and Regular bookings from the previous month

      For a full history of your Host Payouts, visit https://app.spacetoco.com/dashboard/accoUnt?tab=payout

      For information on how casual booking payments work, see https://support.spacetoco.com/how-payments-work-for-casual-bookings

      For information on how to update/add your bank account as a Host, see https://support.spacetoco.com/how-do-hosts-add-bank-details-for-payment