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Help Center
Local Government & Community Organisations
Your Space - Hosting with SpacetoCo
Listing a Space
Managing your Space and Availability
Marketing Your Space
Your Guests and Bookings - Hosting with SpacetoCo
Managing Bookings as a Host
Managing your Guests
Managing your Regular Customers
Document Management
Overview & Getting Started
Managing Documents
Trust, Safety and Legal
Acting Responsibly
Disputes, Claims & SpaceProtect
Problems with your booking
Being a good Host
SpacetoCo Policies
Your Account
SpacetoCo Account 101
User Permissions
Notifications
Booking a Space on SpacetoCo
The Basics
Managing Bookings as a Guest
Regular Customers
Becoming a Regular Customer
Managing Your Application
Managing Your Regular Bookings
Local Government & Community Organisations
Finance and Payment
Security, Compliance & IT
Partnership with SpacetoCo
Setting Up Fees and Charges
Payments, Invoices & Refunds
Casual Bookings (upfront payment)
Regular Bookings (invoices)
Getting Paid as a Host
Refunds
About SpacetoCo
Local Government & Community Organisations
Knowledge base articles for city councils, towns, shires, and community centres
Finance and Payment
What happens if there is a failed payment for a Regular Customer?
Security, Compliance & IT
How to integrate your Outlook Calendar with Office 365 and SpacetoCo - Enterprise
How does SpacetoCo work with Council Records management requirements?
How to integrate your Outlook Calendar with Office 365 and SpacetoCo - Personal
How many licences do you support, and what do we need to install?
How to Check User Activity on SpacetoCo
How to integrate your Outlook Calendar with Office 365 and SpacetoCo - Advanced Settings
See more
Partnership with SpacetoCo
What reports do I gain access to as part of my monthly summary?
The PartnerPro Bundle
I'm from a local government or community center, who can I speak with?
Setting Up Fees and Charges
How do we handle Community/Standard vs Commercial Rates on SpacetoCo?
