Skip to content
English
More support Customer portal
Go to spacetoco.com
  • There are no suggestions because the search field is empty.

How does SpacetoCo work with Council Records management requirements?

Ensuring compliance with record-keeping regulations for local governments

Local governments are required to maintain records as part of their governance practices, including those related to bookings and spaces. SpacetoCo understands the importance of compliance and has designed its platform to help councils meet record-keeping requirements efficiently and securely.

How SpacetoCo Supports Council Records Management

Each state and territory may have its own guidelines for record keeping, but generally, records must be stored for a specified period and retrieved when needed. SpacetoCo ensures compliance with these requirements in the following ways:

Email Copies of Key Actions

  • Every critical action on SpacetoCo (e.g., bookings, cancellations, amendments) is logged through the local government’s email.
  • These email records are part of your standard email storage and can be backed up as part of your Records Management System.

Data Storage

  • SpacetoCo securely retains records of all booking data for a minimum of seven years. This helps ensure the continuity of service and support for councils and local governments.

Data Export Capabilities

  • Councils can easily download essential records (such as booking information) at any time.
  • These records are available in CSV format, making them easy to integrate with internal systems or other software for long-term storage and reporting purposes. For more on this, refer to our guide on customising your reporting.

Monthly Summaries

  • As part of the monthly reconciliation process, SpacetoCo sends a monthly summary to the council.
  • This summary contains essential data related to bookings, financial transactions, and other details, and can be stored in your internal systems for access by relevant team members.
  • Learn more about monthly reports and their contents here.

Compliance with IT Standards

  • SpacetoCo adheres to stringent IT compliance measures, including regular backups, data storage, and redundancy methods.
  • If your council has specific IT compliance questions, feel free to reach out to your SpacetoCo representative or email us at hello@spacetoco.com for a detailed explanation.