How does SpacetoCo work with Council Records management requirements?

Each state and territory will have its own guidelines for record keeping, but essentially, records need to be stored for a period of time and retrieved as needed. SpacetoCo adheres to record keeping requirements in the following ways:

• Email Copies - every key action on SpacetoCo is logged through your local government email. These emails essentially leave a record of actions taken on SpacetoCo and will be backed up as part of your normal procedures for email storage. Email records form part of any organisations Records Management System.
• Data Storage - In addition to the above, SpacetoCo securely retains records of all data for a minimum of seven years to ensure continuity of service and support.
• Data Export - SpacetoCo allows you to download the most essential records (bookings) at any time. These are downloaded in simple CSV format. More on that here.
• Monthly Summaries - SpacetoCo sends a monthly summary as part of the account reconciliation process. These records can then be stored on internal systems for access by relevant team members. More on that here.

For a detailed explanation of SpacetoCo's IT compliance including backups, data storage and redundancy methods, please get in touch with your SpacetoCo representative or email hello@spacetoco.com