Can I Take a Booking Request Off of SpacetoCo?

This article is for Hosts who receive enquiries or booking requests through SpacetoCo.

SpacetoCo requests that all communications, bookings, and payments that originate on SpacetoCo remain on the platform.

What You Lose By Moving Bookings Off-Platform

When a booking is taken off-platform, you lose access to SpacetoCo's automated tools and protections:

• Availability management: Your calendar will not update automatically, increasing the risk of double bookings.
• Bond collection: You cannot use SpaceProtect to place or process holds for security bonds.
• Customer support: SpacetoCo cannot assist or mediate if a dispute or issue arises with the booking.
• Support queries: SpacetoCo customer support cannot answer basic questions for Hirers on your behalf.
• Reporting: Your booking activity will not be recorded in Custom Reports
• Search visibility
  Your Space listings may be paused and hidden from SpacetoCo marketplace and search results.
• Platform features: You cannot use Discount Codes

Policy Enforcement

If a Host takes platform-originated bookings off SpacetoCo, our 3-Strike Policy applies. On the third strike, SpacetoCo will pause all of your Space listings, removing them from the marketplace.

SpacetoCo will always reach out to discuss your account before pausing any Space listings.

For full terms of service, review the SpacetoCo Terms and Conditions.