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Advanced Notification Settings

Learn how to manage email notifications, set custom routing rules, and send emails to specific team members.

Note: This feature is available to Partner Hosts and Regular Customers. 

SpacetoCo sends notifications for key actions across the platform. You can customize which email notifications you receive and specify where they are delivered.

How to Set Up Custom Notification Rules

  1. Go to Account Settings > Notifications
  2. Enable or disable individual notifications or entire notification categories.
  3. Click the cog icon next to a notification or category to adjust delivery settings.

 


 

 

 

 

 

 

 

 

 

 

 

 

The settings menu allows you to:

  • Check when a notification was last sent and view the total number sent.
  • Direct specific notifications to an existing team member
  • Route notifications to any external email address.
  • Remove your primary email address from specific notification lists.

Common Use Cases

  • Finance Officers: Route transaction summaries to your finance team.
  • On-Site Staff or Rangers: Direct weekly booking summary emails to venue staff or rangers.
  • Booking Officers: Assign failed SpaceProtect notifications to specific team members for quick follow-up.
  • Community Group Treasurers: Direct monthly billing notifications to a group treasurer.

 

Records Management for Local Government

Notifications provide a record of booking activity that may need to be stored in your electronic content management (ECM) system. Ensure at least one active email address receives notification copies, or set up auto-archiving rules in your email client.

Learn more about how SpacetoCo works with local government records management requirements. You can also contact support via email at info@spacetoco.com if you need help configuring custom rules.