How do I cancel my booking as a Guest?

I need to cancel my booking. How do I get a refund?

We get it, you need to cancel... wet weather, not enough registrations, illness etc.... we have all been there. So why make cancelling a bad experience when you're already in enough pain? The good news is, we made cancelling extremely easy. 

Steps to cancel as a Guest:

1. From your Dashboard, navigate to 'Bookings', or click here:
   

    https://app.spacetoco.com/dashboard/guest/bookings

   
2. Find the date of the booking you need to cancel, and click to open the booking editor. 
3. At the top right of the booking editor, you'll see this action button where you can cancel the booking:
   
4. If your booking is:
   1. Outside the cancellation window, you'll receive a full refund (minus the Guest Booking Fee if applicable)
   2. Inside the cancellation window, the refund amount available to you will be visible. 
5. Follow the prompt to give a reason for cancelling and click Confirm.
   (Note: Simply closing the window by clicking the X in the grey circle will not cancel the booking, you must click confirm).