Managing Bookings as a Guest
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      How to Change or Edit Your Booking on SpacetoCo

      Submit a booking change request to update dates, times, attendees, or charges.

      This guide explains how Customers can request changes to their existing bookings on SpacetoCo. Whether you need to adjust the date, time, number of attendees, or apply a discount code, the platform makes it easy to submit a change request to your Host.

      When to Use This

      Submit a booking change request if:

      • You need to reschedule your booking to a different date or time.

      • The number of attendees has changed.

      • You want to add or remove items and charges.

      • You have a discount code to apply.

      • You need to adjust booking slots.

      Note: To change the space you’ve booked, you’ll need to contact your Host directly.

      How to Submit a Booking Change Request

      1. Log in to your account at app.spacetoco.com.

      2. Navigate to your Dashboard and locate the booking you wish to modify.

      3. Click on the ‘Actions’ menu associated with that booking.

      4. Select ‘Request a Change’.

      5. Make the necessary adjustments to:

        1. Dates & Times

        2. Attendees

        3. Items & Charges

        4. Discount Codes

        5. Booking Slots

      6. After making your changes, click ‘Continue’ to proceed to the confirmation screen.

      7. Review your changes and submit the request.

        Check out the video and instructions below to see how it works:


        Depending on the type of booking, and what 'Instant Book' settings are available, the below table outlines how payment and changes work for the different scenarios:

          Instant Book or Space Privileges Payment & Booking Changes
        Casual Booking On Change & Payment instant with submission.
        Casual Booking** Off Change & Payment after the Host accepts.
        Regular Booking On Change is instant. Payment added to the monthly invoice. 
        Regular Booking Off Change after the Host accepts. Payment added to the monthly invoice.

        **Please ensure that for any Casual Booking Change Requests, there are enough funds available on your card for the change to be processed by your Host. To change your payment settings, please see this article.

        FAQs

        Q: Can I change the space I’ve booked?

        A: No, to change the space, you’ll need to contact your Host directly.

        Q: What happens if my change request increases the booking cost?

        A: For Casual Bookings, the additional amount will be charged to your card. For Regular Bookings, the extra cost will be added to your monthly invoice.

        Q: Will I receive confirmation of my changes?

        A: Yes, SpacetoCo will send you email updates regarding the status of your change request.

        Tips

        • If you’re unable to make the desired changes, consider cancelling your booking and creating a new one. Learn more about cancellations here: How to cancel your booking as a Customer

        • For bulk changes to multiple bookings, contact your Host.