The Trust Report

This article is for Hosts reviewing pending Casual Bookings who want to assess booking risk.

The Trust Report provides payment risk signals and customer account history when reviewing a booking request. This information helps Hosts make informed decisions about accepting bookings and applying SpaceProtect.

Information Included in the Trust Report

• Card type:
  Shows whether the Customer used a credit card or debit card. This helps determine your approach when applying SpaceProtect
• Expiry date:
  Shows if the Customer's payment card expires before or after the booking date.
• Stripe risk level:
  Displays a real-time risk assessment powered by Stripe Radar, evaluating payment signals to detect potential fraud.
• First joined:
  Shows when the Customer created their SpacetoCo account.
• Approved bookings:
  Shows the number of approved bookings this Customer has previously made with your organisation.

To view complete booking history and contact details, view the Customer profile.