How Can I Bulk Cancel Regular Bookings?
How Hosts can use bulk cancellation and deletion tools for Regular Customers
This article is for Hosts who need to cancel or delete multiple recurring bookings for a Regular Customer.
Note: To make bulk adjustments to times, spaces, or rates without cancelling, see making bulk edits or changes to your bookings.
How to Bulk Cancel Regular Bookings
- Find the Regular Customer
Go to Regular Customers in your dashboard menu and select the customer's profile. - Open a booking
Select any listed booking row to open the booking editor drawer. - Use Smart Select in Linked Bookings
Open the Linked Bookings tab and click Smart Select to highlight the required group of bookings.
| Selection Option | Description |
| Select All bookings | Selects every linked booking in the series. |
| Select Past bookings | Selects every booking that has already occurred. |
| Select Future Bookings | Selects every booking scheduled from today onwards. |
| Select Bookings after Current | Selects all future bookings occurring after the currently open booking. |
| Select Bookings before Current | Selects all past bookings occurring before the currently open booking. |
Note: Bookings that have already been invoiced or paid out cannot be selected. If an invoiced booking requires a credit or adjustment, arrange a discount or free future booking with the Hirer directly.
Click Bulk Cancel or Bulk Delete
Review your selected bookings and choose an action:
- Bulk Cancel:
Cancels all selected bookings and notifies the Hirer. For details on cancellation handling, see how Hosts cancel a booking on the customer's behalf - Bulk Delete:
Removes selected bookings that are already in a 'Cancelled' state from both your dashboard and the Customer's view.
Note: Deleting a booking is permanent and cannot be undone. Cancelled bookings can be reinstated, but deleted bookings must be re-created manually
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