Your Space - Hosting with SpacetoCo
Your Guests and Bookings - Hosting with SpacetoCo
Trust, Safety and Legal
Booking a Space on SpacetoCo
Verified Guests (Regular Customers)
Local Government & Community Organisations
Payments, Invoices & Refunds
How does a Host cancel a booking on the Guest’s behalf
When customers change their mind and need to cancel a booking
We've made canceling a booking really easy for both the Guest and Host. To cancel a booking, please follow these steps:
- Find the date of the booking you need to cancel, and click to open the booking editor.
- At the top right of the booking editor, you'll see this button:
- Follow the prompt to give a reason for cancelling and click Confirm.
All casual bookings cancellations on SpacetoCo come with 100% of the funds being returned back to the credit/debit card the Guest used to make the booking. The refund is processed 72hrs after the cancellation is put through.
All regular bookings are simply canceled, and will not be invoiced.
SpacetoCo will send email confirmations to both the Guest and Host with confirmation of the cancellation.