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This guide shows you how to locate your booking receipts on SpacetoCo. Whether you’re a Customer needing a copy for your records or a Host managing financials, all receipts and payout details are easily accessible in your dashboard.
When to Use This Guide
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You need to download a receipt for a casual or regular booking
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You're looking for your Host payout receipt
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You're preparing financial records or need invoices for tax purposes
🔍 How to Find Your Receipt
Option 1: Search your inbox
All receipts are emailed automatically. Try searching your inbox for "SpacetoCo receipt". It should appear shortly after a booking is confirmed or a payout is made.
Option 2: Locate the booking in your dashboard
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If you're a Customer: Go to your bookings
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If you're a Host: Go to your bookings
Open the booking you're looking for, and scroll to the Payment History tab to view:
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Charge receipt (for Customers)
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Host Fee and Payout receipts (for Hosts)
Option 3: Transaction view
As a Customer, you can go to the Payment History tab in the left menu to see a full list of all your invoices:
As a Host, you can view the Payouts in your Account Settings:
📘 Casual vs Regular Bookings
Casual Bookings:
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Customer: Receives a receipt for the charge (the amount paid) once the booking has been approved.
- See this article for more information 👉 How Payments Work For Casual Bookings
Regular Bookings:
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Customer: Receives a monthly invoice on the 7th of each month after the bookings are invoiced.
- See this article for more information 👉 How Payments Work For Regular Hirers
💡 FAQS
I don’t see a receipt in my inbox—what should I do?
Make sure to check your spam/junk folder. You can also always download a receipt from your dashboard as shown above.
What do the different receipts mean?
- Charge = Total paid by the Customer
- Payout = What the Host receives after fees
- Host Fee = SpacetoCo’s commission, visible to Hosts ONLY
📝 Notes
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All receipts are timestamped and include GST/VAT where applicable.
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UK, NZ and AU Hosts should use these records for local tax compliance.