What SpacetoCo charges both the Guest & Host for using SpaceProtect.
Pre-Event pricing
|
Hold Amount* |
SpaceProtect Fee |
SpaceProtect Fee |
|---|---|---|
|
Hold amount put forward by the Host |
Charged to the Host |
Charged to the Host |
|
$50 |
$1.10 |
$1.73 |
|
$100 |
$2.20 |
$3.45 |
|
$150 |
$3.30 |
$5.18 |
|
$200 |
$4.40 |
$6.90 |
|
$250 |
$5.50 |
$8.63 |
|
$500 |
$11.00 |
$17.25 |
|
$750 |
$16.50 |
$25.88 |
|
$1,000 |
$22.00 |
$34.50 |
|
$1,500 |
$33.00 |
$51.75 |
|
$2,000 |
$44.00 |
$69.00 |
|
$2,500 |
$55.00 |
$86.25 |
|
$5,000 |
$110.00 |
$172.50 |
|
Conditions |
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|
SpaceProtect fee waived if the booking is cancelled prior to the funds held |
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SpaceProtect fee waived if hold of funds is unsuccessful |
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SpaceProtect fee includes all Guest & Host communications, before and after the booking |
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Note: Pre-Event SpaceProtect cannot be used for Verified Customers at this point in time |
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Approved SpaceProtect claims are non-refundable. Please see this article for full details. |
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| *Bonds do not attract GST | ||
Pre-Event example
The Host would like to hold $250AUD from the Guest for a medium-risk booking. The process would be the following:
-
SpacetoCo places a successful hold on the Guest card for $250.
- A $5.50 inc GST SpaceProtect fee is added to the Host fee for the related booking.
In the event that the Host would like to claim $100 of this after the booking due to damage, then the $100 would be passed to the Host in full.
In the event that there is nothing to claim, the $250 is simply released back to the Guest, and the $5.50 inc GST SpaceProtect fee is deducted from the booking total.
Post-Event pricing
|
Range of Claim* |
SpaceProtect Fee |
SpaceProtect Fee |
|---|---|---|
|
Claim amount put forward by the Host |
Charged to the Guest |
Charged to the Guest |
|
$10 - $100 |
$4.40 |
$6.90 |
|
$101 - $250 |
$11.00 |
$17.25 |
|
$251 - $500 |
$22.00 |
$34.50 |
|
$501 - $750 |
$33.00 |
$51.75 |
|
$751 - $1,000 |
$44.00 |
$69.00 |
|
$1,001 - $1,500 |
$66.00 |
$103.50 |
|
$1,501 - $2,000 |
$88.00 |
$138.00 |
|
$2,001 - $2,500 |
$110.00 |
$172.50 |
|
$2,501 - $5,000 |
$220.00 |
$345.00 |
|
Conditions |
||
|
SpaceProtect fee waived if the collection of funds is unsuccessful |
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|
Claim amount collected paid out in full to Host |
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|
Approved SpaceProtect claims are non-refundable. Please see this article for full details. |
||
|
*Bonds do not attract GST |
||
Post-Event example
The Host would like to claim $800AUD from the Guest for damage to a building.
- SpacetoCo charges the Guest $800 + $44 inc GST.
- SpacetoCo transfers $800 to the Host, and keeps the $44 inc GST fee.
Note: This fee structure for Post-Event SpaceProtect does not apply to any claims made to a Pre-Event workflow unless the Pre-Event hold has been released.