What SpacetoCo charges both the Host & Customer for using SpaceProtect.
🎉 NEW DISCOUNTED PRICING for 2025!!!
SpacetoCo is pleased to announce a massive discount for Pre-Event SpaceProtect, which comes into effect from January 1st 2025. The key changes include:
-
Discounts on fees from the $550+ hold amounts in Australia (up to 50% discount)
- Discounts on all fees for New Zealand, bringing it in line with AU pricing (up to 66% discount)
Pre-Event pricing
| Hold Amount | 2024 (AU) SpaceProtect Fee |
2024 (NZ) SpaceProtect Fee |
NEW
|
| $50 | $1 | $1.5 | $1 |
| $100 | $2 | $3 | $2 |
| $150 | $3 | $4.5 | $3 |
| $200 | $4 | $6 | $4 |
| $250 | $5 | $7.5 | $5 |
| $300 | $6 | $9 | $6 |
| $350 | $7 | $10.50 | $7 |
| $400 | $8 | $12 | $8 |
| $450 | $9 | $13.50 | $9 |
| $500 | $10 | $15 | $10 |
| $550 | $11 | $16.50 | $10.78 |
| $600 | $12 | $18 | $11.52 |
| $650 | $13 | $19.50 | $12.22 |
| $700 | $14 | $21 | $12.88 |
| $750 | $15 | $22.50 | $13.50 |
| $1,000 | $20 | $30 | $16 |
| $1,500 | $30 | $45 | $21 |
| $2,000 | $40 | $60 | $24 |
| $2,500 | $50 | $75 | $27.50 |
| $3,000 | $60 | $90 | $30 |
| $3,500 | $70 | $105 | $35 |
| $4,000 | $80 | $120 | $40 |
| $4,500 | $90 | $135 | $45 |
| $5,000 | $100 | $150 | $50 |
Conditions
- SpaceProtect fee waived if the booking is cancelled prior to the funds being held
- SpaceProtect fee waived if the hold of funds is unsuccessful
- SpaceProtect fee includes all Customer and Host automated communications, before and after the booking
- Pre-Event SpaceProtect cannot be used for Regular Customers
- Approved SpaceProtect claims are non-refundable. Please see this article for full details.
- Hold amounts (or Bond) do not attract GST
- SpaceProtect Fee's listed above are EX GST
Pre-Event example
The Host would like to hold $250AUD from the Customer for a medium-risk booking. The process would be the following:
-
SpacetoCo places a successful hold on the Customer card for $250.
- A $5.50 inc GST SpaceProtect fee is added to the Host fee for the related booking.
In the event that the Host would like to claim $100 of this after the booking due to damage, then the $100 would be passed to the Host in full.
In the event that there is nothing to claim, the $250 is simply released back to the Customer, and the $5.50 inc GST SpaceProtect fee is deducted from the booking total.
Post-Event pricing
|
Range of Claim* |
SpaceProtect Fee |
SpaceProtect Fee |
|---|---|---|
|
Claim amount put forward by the Host |
Charged to the Customer |
Charged to the Customer |
|
$10 - $100 |
$4.40 |
$6.90 |
|
$101 - $250 |
$11.00 |
$17.25 |
|
$251 - $500 |
$22.00 |
$34.50 |
|
$501 - $750 |
$33.00 |
$51.75 |
|
$751 - $1,000 |
$44.00 |
$69.00 |
|
$1,001 - $1,500 |
$66.00 |
$103.50 |
|
$1,501 - $2,000 |
$88.00 |
$138.00 |
|
$2,001 - $2,500 |
$110.00 |
$172.50 |
|
$2,501 - $5,000 |
$220.00 |
$345.00 |
|
Conditions |
||
|
SpaceProtect fee waived if the collection of funds is unsuccessful |
||
|
Claim amount collected paid out in full to Host |
||
|
Approved SpaceProtect claims are non-refundable. Please see this article for full details. |
||
|
*Bonds do not attract GST |
||
Post-Event example
The Host would like to claim $800AUD from the Customer for damage to a building.
- SpacetoCo charges the Customer $800 + $44 inc GST.
- SpacetoCo transfers $800 to the Host, and keeps the $44 inc GST fee.
Note: This fee structure for Post-Event SpaceProtect does not apply to any claims made to a Pre-Event workflow unless the Pre-Event hold has been released.