If your booking is ending soon but you’re not quite done, here’s how to ask for extra time in the space.
This article is for Customers who realise during their booking that they need a little longer in the space. It explains how to request more time and the considerations involved.
When to Use This
Use this process if:
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You’re currently in a booking and realise you need more time
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You want to extend your booking before or during your original booking window
Steps to Request More Time
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Message the Host directly
Use the SpacetoCo messaging tool to get in touch with your Host as soon as possible. Here’s how to send a message →
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Wait for Host confirmation
The Host will let you know if an extension is possible. Extensions are at their discretion and depend on whether there are other bookings or transition times scheduled.
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Complete payment if needed
If your Host approves the extension, they may amend the booking so that you can pay for the additional time via the platform.
FAQs / Common Issues
Q: What if the Host doesn’t respond in time?
A: If your request is urgent and you’re not getting a reply, it’s best to finish within your booked time. Overstaying may impact the next booking and could lead to a penalty or bad experience for others.
Q: Can I extend after the booking has ended?
A: Yes, but it's not ideal. Extensions need to be arranged before your booking finishes, especially if payment needs to be adjusted.