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How to Use a Pre-Paid Cash Card with SpacetoCo as a Regular Customer

Guidance for community groups and organisers paying for bookings using a pre-paid debit card.

 This article is for community groups and organisers who need to pay for one-off Casual Bookings or sign up as a Regular Customer without a standard bank account.
 

What Is a Pre-Paid Cash Card?

A pre-paid card functions like a Visa or Mastercard debit card but is topped up with funds rather than linked to a bank account.

Pre-paid cards can be topped up online or in person. They provide a practical payment option for informal community groups without an organisational bank account, allowing an organiser to collect cash contributions from members and top up the card to pay for venue bookings online.

Recommended Pre-Paid Card Options

    • Australia:
      Options include the Wise Travel Card or comparison listings on Canstar. Many major Australian banks also provide pre-paid travel cards loaded with AUD at no extra charge.
    • New Zealand:
      The Westpac Prepaid Currency Card can be loaded with NZD for local transactions. Cards can be registered online and delivered within approximately 5 business days, requiring a minimum initial top-up of $10.

    • In the UK
      Options include:

      • Ode: Requires a minimum age of 18 with an annual fee of £2.99 (waived in year one). Managed online or via an app. Offers cashback at over 70 retailers for employees in charity, education, or healthcare (including carers).
      • Hyperjar: Requires a minimum age of 16 with no annual fee. Managed via an app

Payment Methods for Regular Customers

SpacetoCo supports both Direct Debit and card payments for regular bookings.

Direct Debit is recommended for ongoing regular bookings because:

  • It attributes financial liability to the organisation rather than an individual.
  • It eliminates payment failures caused by expired, lost, or replaced cards.

If your group does not have an organisational bank account and no individual wishes to use a personal debit or credit card, a pre-paid cash card can be registered as your payment card.

 

Paying Monthly Invoices for Regular Bookings

For Regular Customers, SpacetoCo automatically charges your saved card when your monthly invoice is processed.

  • 1st of the month: Your booking summary is issued for review.
  • 7th of the month: Invoice review closes.
  • 10th of the month: Automatic payment is charged to your pre-paid card.

Note: Ensure your pre-paid card has sufficient funds loaded prior to the 10th of the month to prevent payment failures.

Learn more about how payments work for Regular Customers.

 

Things to keep in mind

Pre-paid cards allow you to pay online using Visa or Mastercard networks without opening a bank account. However, keep the following in mind:

  • Fees: Cards may carry purchase, top-up, ATM, inactivity, or balance withdrawal fees.
  • Limits: Card providers set minimum and maximum loading limits.