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How to Add Notes to a Customer Profile

Keep track of information across a Customer's profile regardless of how many bookings they have

This article is for Hosts who want to record internal notes or attach files directly to a Customer's profile.

How to Add a Note to a Customer Profile

  1. Locate and open the profile. To find a profile, see how to view a Customer profile
  2. Click the Notes tab at the top of the profile page.
  3. Enter your note or attach relevant files and images.

Note: Notes are strictly for internal host use and are never visible to the Customer. Once saved, notes can be viewed by anyone with access to your Host account and cannot be edited or removed.

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