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How Does Bump In / Bump Out Work?

How Hosts can configure automatic buffer times before and after bookings to prevent calendar overlap

This article is for Hosts who want to set up automatic buffer time between bookings for set-up and pack-down.

Bump in / Bump out times are buffer periods added before and after Casual or Regular Bookings. These buffer times ensure your Space is prepared between Hirers.

Buffer times are hidden from Customers on your public listing page and display simply as unavailable calendar times.

Note: Bump in / Bump out buffer times reduce total bookable calendar hours. SpacetoCo recommends setting a 15-minute Bump out buffer. We also recommend noting in your Space description and rules that bookings must include set-up and pack-down time.

✋SpacetoCo recommends a Bump-out time of 15mins.

Example Scenario

If both Bump in and Bump out times are set to 15 minutes:

  • First booking: A Hirer books 9:00 am – 10:00 am. The calendar blocks out 8:45 am – 10:15 am (15-minute Bump in + 1-hour booking + 15-minute Bump out).
  • Next booking: If a second Hirer wants to book, the system adds another 15-minute Bump in buffer for their session. The earliest available start time for the next booking is 10:30 am (or up to 8:30 am beforehand).

The below table explains this scenario visually:

Screen Shot 2020-06-15 at 5

 

Important Rules and Exceptions

  • Manual Bookings: Bump in / Bump out buffer times are ignored for Manual Bookings.
  • Operating hours limits: Buffer times are ignored at the very start and end of your Space opening hours. For example, if your Space opens at 6:00 am, a Customer can book from 6:00 am without requiring an earlier Bump in buffer.
  • Individual booking edits: You can adjust or remove Bump in / Bump out buffer times on an individual booking level within the booking editor drawer.
  • Happy Neighbours: You can bypass Bump in / Bump out buffer times for specific Regular Customers by configuring Booking Permissions and Happy Neighbours

 

How to Configure Bump In / Bump Out Times

        1. Go to Spaces Management in your dashboard and select Edit Space
        2. Click Billing.
        3. Set your preferred Bump in and Bump out buffer times.
        4. Click Update Space.