How does Bump in/out work?

Hosts can set aside time (automatically) before and after each booking to avoid overlap between bookings

✵ This article assumes you have followed the steps here and listed at least one space.

A Bump-in or Bump-out time can be automatically set on each booking that's created, whether it is a Casual or Verified booking.

Bump in/out times serve as a guarantee that you can have your space presentable between hirers. 

Bump in/out times are invisible to the Guest who is booking, and simply appear as unavailable time.

IMPORTANT: Bump-in and Bump-out times can affect the amount of bookable time for your space. We advise adjusting your space description and rules to state that bookings must allow for set-up and pack-down time.

✋  SpacetoCo recommends a Bump-out time of 15-30mins.

To set your Bump-in and Bump-out times, please follow these instructions:

Step 1:

Navigate to your SpacetoCo Dashboard and Click on Spaces > Edit Space. You can also click here: https://app.spacetoco.com/dashboard/host/spaces

Step 2:

Click on Billing:

Step 3:

Adjust your Bump-in and/or Bump-out times to suit your space.

Step 4:

When you're done with your edits, be sure to click the yellow 'Update Space' button. That's it!


Example Scenario:

Bump In/Out are set to 15mins each, with 1hr bookings being created.

If Guest A books from 9am to 10am (1hr), then the space is blocked out from 8:45am to 10:15am (15mins Bump-In + 1hr Booking + 15mins Bump-Out).

If Guest B or C wants to book, then the system will automatically add on 15mins either side of their booking as well, which makes the space available up until 8:30am, or from 10:30am.

The below table explains this scenario visually:

Therefore, it’s important to consider that adding a 15min bump-In AND 15min bump-Out actually adds 30mins to either side of the booking, when back-to-back bookings are created by different Guests.

Notes:

  • For Manual Bookings, Bump in/out times are ignored.
  • Bump in/out times are ignored at the beginning & end of the day. So if a Space is open from 6am, then a Guest can create a booking from 6am, even if a Bump-In time is set
  • Once a booking has been created, the Bump in/out can be edited on an individual booking level, to give the Host granular control over all future availability.

  • Bump in/out can be ignored for your Verified Guests. Click here to learn about our Happy Neighbour support.