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How to Send a Host Announcement

How Hosts can send bulk updates, notices, and attachments to multiple Customers at once

This article is for Partner Hosts who need to broadcast information to multiple Customers simultaneously.

Note: Host Announcements are available for Partner Hosts. For details, see SpacetoCo pricing and features.

When you need to send updates to multiple Customers—such as PIN code changes, updated venue rules, or facility maintenance notices—you can send an individual message or issue a broadcast via Host Announcements.

To message a single Customer instead, see how to send a message on SpacetoCo.

 

Sending a Host Announcement

Go to Host Announcements in your dashboard to create a message:

  1. Enter announcement details
    Add a subject line, type your message, and attach any relevant files. You can use our AI Agent Luna to help you create your message as well. Learn more here on how Luna works. 
  2. Filter your recipients
    Select your recipient criteria. You can target:
    • Regular Customers with approved applications
    • Customers with bookings matching specific date ranges, Spaces, or booking types
  3. Refine the recipient list
    Review the generated list. Click the x icon next to any Customer's name to exclude them from the broadcast.

  4. Send the announcement
    Click Send Announcement. Recipients receive an email containing your message and any attachments.

If a Customer replies to an announcement, their response opens a chat thread in SpacetoCo messages.

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