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Can I Communicate Outside of SpacetoCo?

Why you should keep all booking communications within the SpacetoCo platform.

SpacetoCo provides an internal messaging system in your dashboard. All communications between Hosts and Customers should take place through the SpacetoCo platform.

Keeping your messages on SpacetoCo ensures there is a clear record of your booking details. In the event of a dispute or issue, SpacetoCo can review these messages to assist and mediate. Communications that occur outside of the SpacetoCo platform cannot be taken into account during dispute resolution.

Accessing Your Messages

Log into your account to view your SpacetoCo Messages. SpacetoCo also sends an email notification whenever you receive a new message.

For step-by-step instructions, read our guide on how to send a message on SpacetoCo.