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Booking Statuses and What They Mean

Understand the different booking statuses and how they affect your Space's calendar availability

This article is for Hosts who want to understand the stages of a booking's lifecycle and how each status affects Space availability.

Pending Booking Availability

By default, pending booking requests do not block out calendar availability. This allows Hosts to evaluate multiple incoming requests and select the best fit for their Space without locking out dates prematurely.

The system prevents accidental double bookings by restricting conflicting approvals. To manage calendar availability during peak times, Hosts can create Manual Bookings, set up an Invite Only Period, or configure pending bookings to block availability under Space Billing settings.

Note: This is managed on a per-space basis. 

Summary of Booking Statuses

Status Type Availability Description Next Action

PENDING

Casual & Regular

✅  or ⛔️

The booking has been submitted by the Guest and is awaiting approval from the Host.

Can be Edited, Approved, Cancelled, Declined or Automatically Expired

APPROVED

Casual & Regular

 ⛔️ 

The booking has been confirmed by the Host

Can be Edited or Cancelled

Manual

The booking has been added by the Host

Can be Edited or Deleted

COMPLETE

Casual & Regular

⛔️ 

A booking is marked as complete if it is 'Approved' and in the past. 

Can be Edited or Cancelled

COMPLETE & PAID OUT

Casual & Regular

⛔️ 

A booking is marked as complete and paid out once SpacetoCo has transferred the Host funds. 

Locked. No actions allowed

CANCELLED

Casual

✅  

The booking has been cancelled by the Guest or Host

Can be un-cancelled and moved to Approved

Regular

Can be un-cancelled and moved to Approved

Can be deleted

Manual

The booking has been deleted by the Host

NA

DECLINED

Casual & Regular

✅  

The booking has been declined by the Host, after being submitted by the Guest.

Can be un-declined and moved to Approved

EXPIRED

Casual & Regular

✅  

The booking transitions to expired if:

  • It’s pending for 144 hours from the time of creation without action by the Host, or

  • It’s pending for 6hrs past the end_time of the booking, without action by the Host

Can be un-expired and moved to Approved