Understand how we calculate platform fees for Hosts in AU, NZ, and the UK
Introduction
This article explains how SpacetoCo’s commission works for Hosts in Australia 🇦🇺, New Zealand 🇳🇿 and the United Kingdom 🇬🇧. It outlines the structure of our fees, what they include, and provides examples of how commission is calculated for different Host types.
When to Use This
Use this guide if you're a Host wanting to:
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Understand what fees are deducted from bookings.
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Learn the difference in commission for Casual and Partner Hosts.
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View worked examples based on booking type and country.
💡 Listing your space on SpacetoCo is completely free! You only pay when you get a booking.
How Commission is Calculated
SpacetoCo earns a commission on every successful booking. The total commission is made up of:
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A Host Fee (15% excl. GST/VAT)
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A Merchant Fee (payment processing fees)
The formula is:
Total Booking Cost × (Host Fee + Merchant Fee) = SpacetoCo Commission (excl. GST/VAT)
Example: $100 booking
The following tables break down how the fees work on a per country basis.
🇦🇺 Australia
| Host Type | Total Booking Cost | Host Fee (15%) | Merchant Fee | SpacetoCo Commission |
|---|---|---|---|---|
| Casual | $100 | $15 | $0 | $15 |
| Partner | $100 | $15 |
Direct Debit: $1.30 (1.3%) Cards: $1.75 (1.75%) |
Direct Debit: $16.30 Cards: $16.75 |
🇳🇿 New Zealand
| Host Type | Total Booking Cost | Host Fee (15%) | Merchant Fee | SpacetoCo Commission |
|---|---|---|---|---|
| Casual | $100 | $15 | $0 | $15 |
| Partner | $100 | $15 |
Direct Debit: $1.30 (1.3%) Cards: $2.90 (2.9%) |
Direct Debit: $16.30 Cards: $17.90 |
🇬🇧 United Kingdom
| Host Type | Total Booking Cost | Host Fee (15%) | Merchant Fee | SpacetoCo Commission |
|---|---|---|---|---|
| Casual | £100 | £15 | £0 | £15 |
| Partner | £100 | £15 |
Direct Debit: £1.30 (1.3%) Cards: £1.50 (1.5%) |
Direct Debit: £16.30 Cards: £16.50 |
FAQs
Q: What does the “Total Booking Cost” include?
A: This is the final amount charged to the customer. It may be inclusive or exclusive of GST/VAT depending on your Host account settings.
Q: Do I pay anything to list my space on SpacetoCo?
A: Nope! Listing is completely free — you only pay when a booking is made.
Notes
💡 Partner & Partner Pro Hosts typically see around 60% of regular bookings made via Credit/Debit Card, and 40% via Direct Debit — which may reduce overall fees.
💡 For Casual Bookings, a Guest Booking Fee (GBF) may apply for cancellations.