Understand how we calculate platform fees for Hosts in AU, NZ, and the UK
Introduction
This article explains how SpacetoCo’s commission works for Hosts in Australia 🇦🇺, New Zealand 🇳🇿 and the United Kingdom 🇬🇧. It outlines the structure of our fees, what they include, and provides examples of how commission is calculated for different Host types.
When to Use This
Use this guide if you're a Host wanting to:
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Understand what fees are deducted from bookings.
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Learn the difference in commission for Casual and Partner Hosts.
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View worked examples based on booking type and country.
💡 Listing your space on SpacetoCo is completely free! You only pay when you get a booking.
How Commission is Calculated
SpacetoCo earns a commission on every successful booking. This commission includes merchant fees (e.g. payment processing fees) but excludes GST/VAT.
The formula is:
Total Booking Cost × (Host Fee) = SpacetoCo Commission (excl. GST/VAT)
Example: $100 booking
The following tables break down how the fees work on a per country basis.
🇦🇺 Australia & 🇳🇿 New Zealand
| Host Type | Host Fee % | Total Booking Cost | Host Fee $ | Merchant Fee | SpacetoCo Commission |
|---|---|---|---|---|---|
| Casual | 19.5% | $100 | $19.50 | Included | $19.5 + GST |
| Partner | 16.5% | $100 | $16.50 |
Included |
$16.5 + GST |
🇬🇧 United Kingdom
| Host Type | Host Fee % | Total Booking Cost | Host Fee (15%) | Merchant Fee | SpacetoCo Commission |
|---|---|---|---|---|---|
| Casual | 19.5% | £100 | £19.50 | Included | £19.50 + VAT |
| Partner | 16.5% | £100 | £16.50 | Included |
£16.50 + VAT |
FAQs
Q: What does the “Total Booking Cost” include?
A: This is the final amount charged to the customer. It may be inclusive or exclusive of GST/VAT depending on your Host account settings.
Q: Do you have a Not for Profit Discount?
A: Yes, Charities, Schools and CiCs may be eligible for significant discounts for our Partner product. Minimum annual fees and booking exclusivity terms apply. Contact our Partnerships Team to book a demo and discuss how SpacetoCo could help your charity increase revenue and reduce admin.
Q: Do I pay anything to list my space on SpacetoCo?
A: Nope! Listing is completely free — you only pay when a booking is made.
Notes
💡 For Casual Bookings, a Guest Booking Fee (GBF) may apply for cancellations.