The Hirer Is Early, Late, or a No-Show
How Hosts handle situations where a Hirer arrives early, runs late, or fails to show up.
This article is for Hosts managing access and timing for booking arrivals.
Early Hirers
If a Hirer arrives before their booked start time, they may need to wait to access the Space. Hirers should respect the Space and avoid interrupting any active bookings.
Allowing early access is entirely at the Host's discretion.
Late Hirers
If a Hirer arrives late, the Host may choose to grant extra time at the end of the booking or limit access to the remaining scheduled period. This is up to individual Host discretion.
If a Hirer is delayed by circumstances outside their control, they should communicate this promptly to the Host. Hirers must be mindful that late starts can cause a knock-on effect and disrupt subsequent bookings throughout the day.
No-Shows
If a Hirer fails to arrive for a confirmed booking, standard booking fees and charges apply according to the Space's cancellation policy.