Our 3-Strike Policy

This article is for Hosts and Customers regarding platform usage and conduct standards.

Certain actions may result in strikes or account removal from the platform. Common sense applies, and good communication resolves most issues.

Taking bookings off-platform: Arranging platform-sourced bookings outside SpacetoCo. Read our policy on taking booking requests off SpacetoCo.
Failing to provide access: Forgetting to unlock a Space or failing to show up to let Hirers into a property.
Unresponsiveness: Letting booking requests expire or failing to respond to messages from Hirers.
System abuse: Taking advantage of other users or attempting to game platform features.

We thank you for understanding.
- SpacetoCo

We love facilitating bookings for members of the community to be able to simply and easily find, book and experience a venue for any activity. However, if you aren't playing nicely, we may need to remove you from the platform.