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Changing Your Main Contact User for Regular Customers on SpacetoCo

Learn how to transfer primary contact responsibilities and historical account data to a new user.

Steps for Changing Your Main Contact User

1. Request the Transfer via Email

The original account holder must email info@spacetoco.com to request the transfer. Include the full name and email address of the proposed main contact.

 

2. Create the New User Account

The new main contact must create an account at www.spacetoco.com. This gives them an active account on the platform for the transfer.

 

3. Confirm with SpacetoCo

Once the new account is created, reply to info@spacetoco.com with the updated details. SpacetoCo will transfer the application details and all historical data to the new contact account.

 

Special Circumstances

If the original account holder is no longer with your organisation or cannot send the request, SpacetoCo requires written confirmation from the Host to complete the transfer.